James S. Denford

Jim Denford
James S. Denford
CD, MBA, PhD Associate Professor
(613) 541-6000 ext 6970
(613) 541-6315
Department of Management and Economics

College Address

Royal Military College of Canada
PO Box 17000, Station Forces
Kingston, Ontario, CANADA
K7K 7B4

Dr Denford joined the Department in 2008 as a military faculty member and then again in 2012 as a civilian after a 24 year career in Army Signals. He holds a PhD in Management from Queen's University (2009), a MBA from RMC (2002) and a B.Eng in Engineering Management from RMC (1992). Dr Denford's interests are in the areas of knowledge and information systems strategy, leadership and innovation.


  • Dawson, GS, Denford, JS, Williams, C, Preston, D and Desouza, KC. (2017) An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory. Journal of Management Information Systems, forthcoming.
  • Dawson, GS, Denford, JS and Desouza, KC. (2016) Governing Innovation in U.S. State Government: An Ecosystem Perspective. Journal of Strategic Information Systems, 25(4), 299-318.
  • Chan, YE, Denford, JS and Jin, JY. (2016) Competing through Knowledge and Information Systems Strategies: A Study of Small and Medium-Sized Firms. Journal of Information and Knowledge Management, 15(3), 1-37.
  • Dawson, GS and Denford, JS. (2015) A Playbook for CIO-Led IT Innovation in the Federal Government. Washington, DC: IBM Center for the Business of Government.
  • Schobel, KB and Denford, JS. (2013) The Chief Information Officer and Chief Financial Officer Dyad in the Public Sector - How an Effective Relationship Impacts Individual Effectiveness and Strategic Alignment. Journal of Information Systems, 27(1), 261-281.
  • Denford, JS. (2013) Building Knowledge: Developing a Knowledge-Based Dynamic Capabilities Typology. Journal of Knowledge Management, 17(2), 195-207.
  • Denford, JS and Street, CP. (2013) Dynamic Knowledge Capabilities in Strategic Alliances. Forthcoming in Das, TK (Ed) Managing Knowledge in Strategic Alliances, Info Age Publications, 111-137.
  • Alavi, M and Denford, JS. (2011) Knowledge Management: Process, Practice and Web 2.0. Chapter 6 in Easterby-Smith, M and Lyles, MA (Eds) The Blackwell Handbook of Organizational Learning and Knowledge Management, John Wiley & Sons Ltd, 105-124.
  • Street, CP and Denford, JS. (2011) Punctuated Equilibrium Theory in IS Research. Chapter 17 in Dwivedi, YK, Wade, M and Schneberger, SL (Eds) Information Systems Theory: Explaining and Predicting Our Digital Society, Springer Science & Business Media, 335-354.
  • Denford, JS and Chan, YE. (2011) Knowledge Strategy Typologies: Defining Dimensions and Typologies. Knowledge Management Research and Practice, 9(2), 102-119.
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