James S. Denford

Jim Denford
James S. Denford
CD, MBA, PhD Associate Professor
(613) 541-6000 ext 6970
(613) 541-6315
Faculty of Social Sciences and Humanities

College Address

Royal Military College of Canada
PO Box 17000, Station Forces
Kingston, Ontario, CANADA
K7K 7B4

Dr Denford joined the Department in 2008 as a military faculty member and then again in 2012 as a civilian after a 24 year career in Army Signals. He holds a PhD in Management from Queen's University (2009), a MBA from RMC (2002) and a B.Eng in Engineering Management from RMC (1992). Dr Denford's interests are in the areas of knowledge and information systems strategy, leadership and innovation.


  • Levallet, N, Denford, JS and Chan, YE. (2020) “Following the MAP (Methods, Approaches, Perspectives) in IS Research,” Information Systems Research, forthcoming.
  • Denford, JS, Dawson, GS and Desouza, KC. (2020) “Centralization and Decentralization Decisions: Multiple Contingencies for IT Governance.” AIS Transactions on Replication Research, forthcoming.
  • Ringeval, M, Wagner, G, Denford, JS, Paré, G and Kistiou, S. (2020) “Fitbit-based interventions for healthy lifestyle outcomes: A meta-analysis and systematic review.” Journal of Medical Internet Research, 22(10), e23954.
  • Denford, JS, Dawson, GS and Desouza, KC. (2019) “Performance Impacts of Structure and Volition in Implementing Policy through IT-Enabled Government-to-Citizen and Government-to-Employee Interactions,” Economic Analysis and Policy, 64, 116-129.
  • Chan, YE, Denford, JS and Wang, J. (2019) “The Co-evolution of IT and Knowledge with Agility in Micro and Small Enterprises,” Journal of Information and Knowledge Management, 18(3), 1-34.
  • Desouza, KC, Denford, JS, and Krishnamurthy, R. (2018) “How the US Federal Communications Commission managed the process of IT modernization.” Chapter 22 in Urbach, N and Röglinger, M (Eds) Case Studies on Digitalization - How Companies Rethink Their Business for the Digital Age, Springer International Publishing AG, 411-428.
  • Denford, JS, Desouza, KC and Dawson, GS. (2018) “Learning from IT Centralization: Who Should Own the Data?” Cutter Business Technology Journal, 38(8), 20-25.
  • Denford, JS and Ferris, AE. (2018) “Absorption, Combination and Desorption: Boundary Spanning Capacities in Knowledge Cycles,” Journal of Knowledge Management, 22(7), 1425-1441.
  • Dawson, GS, Denford, JS, Williams, C, Preston, D and Desouza, KC. (2016) “An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory.” Journal of Management Information Systems, 33(4), 1180-1208.
  • Dawson, GS, Denford. JS and Desouza, KC. (2016) “Governing Innovation in U.S. State Government: An Ecosystem Perspective,” Journal of Strategic Information Systems, 25(4), 299-318.
  • Chan, YE, Denford, JS and Jin, JY. (2016) “Competing through Knowledge and Information Systems Strategies:  A Study of Small and Medium-Sized Firms,” Journal of Information and Knowledge Management, 15(3), 1-37.
  • Dawson, GS and Denford, JS. (2015) A Playbook for CIO-Led IT Innovation in the Federal Government. Washington, DC: IBM Center for the Business of Government.
  • Schobel, KB and Denford, JS. (2013) “The Chief Information Officer and Chief Financial Officer Dyad in the Public Sector - How an Effective Relationship Impacts Individual Effectiveness and Strategic Alignment.” Journal of Information Systems, 27(1), 261-281.
  • Denford, JS. (2013) “Building Knowledge: Developing a Knowledge-Based Dynamic Capabilities Typology.” Journal of Knowledge Management, 17(2), 195-207.
  • Denford, JS and Street, CP. (2013) “Dynamic Knowledge Capabilities in Strategic Alliances.” Chapter 4 in Das, TK (Ed) Managing Knowledge in Strategic Alliances, Info Age Publications, 111-137.
  • Denford, JS and Chan, YE. (2011) “Knowledge Strategy Typologies: Defining Dimensions and Typologies.” Knowledge Management Research and Practice, 9(2), 102-119.
  • Alavi, M and Denford, JS. (2011) “Knowledge Management: Process, Practice and Web 2.0.” Chapter 6 in Easterby-Smith, M and Lyles, MA (Eds) The Blackwell Handbook of Organizational Learning and Knowledge Management, John Wiley & Sons Ltd, 105-124.
  • Street, CP and Denford, JS. (2011) “Punctuated Equilibrium Theory in IS Research.” Chapter 17 in Dwivedi, YK, Wade, M and Schneberger, SL (Eds) Information Systems Theory: Explaining and Predicting Our Digital Society, Springer Science & Business Media, 335-354.
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